Starlink Unable to Update Configuration – How Can I Fix It?

There are times, although not guaranteed when you might get a ‘Starlink unable to update configuration’ plastered on your app’s screen. 

The message, furthermore, often has an admin dashboard that’ll enable editing and configuring your router settings, including password and WiFi name.

Various reasons usually cause this error, such as a weak internet connection or glitch, and many more that we’ll explore in this article. 

Why Can’t Starlink Update Configuration?

Some of the reasons why your app isn’t allowing an update on the router’s configuration include the following:

  1. The data in Starlink’s app might have missing files or experience corruption.
  2. The server may be undergoing maintenance or be out of order.
  3. The WiFi router or Starlink app may have a bug or glitch.
  4. You might have an unstable or weak Starlink internet connection.
Weak WiFi signals

(Weak WiFi signals)

  1. Lastly, your Starlink application gadget might be using a different WiFi connection. 

How to Fix Starlink’s Unable to Update Configuration

The tips below will help rule out the challenges when followed chronologically. Try and see if they work.

Step 1: Examine your Starlink’s internet connectivity. 

The first issue could be a router’s dropping internet, affecting the connected devices. If the internet has halted, troubleshoot the connection.


  • Check the internet connection, the router, and your dish power source.
  • Then, unplug and firmly replug your service cable from the Starlink dish.
  • Then, disconnect the dish and Starlink router by power cycling them.
  • Establish that the dish has no obstructions and is in a clear sky view.
A satellite dish installation in clear view of the sky

(A satellite dish installation in clear view of the sky)

  • Lastly, ensure the weather is favorable for the signal strength. 

Once done, wait for the router and dish to connect for around five minutes. Now, you can access the Starlink application and update the router configuration.

Step 2: Starlink app logging out and in

Logging out and returning to your Starlink application might be the best way to fix glitches. 


  • Click on the Starlink phone application and press the profile icon.
  • Locate the logout option and exit the application.
  • Thirdly, power cycle your device, then restart the app.
  • Finally, key in your Starlink information and log into the application.

Step 3: Restart the Starlink and phone setup

Sometimes, your Starlink router or dish will face momentary problems caused by an internet connection (via the power source) or signal (via satellites).

 As a result of the outage disruption, you’ll experience a Starlink app communications error, which may require a system reboot. 


  • Disconnect the router from its outlet on the wall.
  • Next, unplug the dish cable at the router’s back.
  • Also, unplug the dish from its electrical outlet.
  • Let the equipment sit for about 60 seconds to allow efficient power cycling, then reassemble the setup. 

Note: After the reconnection, be a little patient (about 15 minutes) because sometimes the Starlink dish takes that long to initiate an internet connection. 

Ensure devices have the internet back before you restart your mobile, access your app, and ascertain the update configuration issue is gone. 

Step 4: Get rid of the Starlink app data and cache

Most users don’t realize that the Starlink application accumulates large storage of corrupted files, data, and cache after a while.

 The build-up may, in turn, disrupt the application’s functionality. Therefore, clearing them might be a lifesaver.

A concept on clearing cache

(A concept on clearing cache)


  • Locate the Starlink app on your mobile phone, then select Storage and Cache.
  • Tap on Clear App Data and Clear App Cache options.
  • Afterward, update the app’s router settings.

Step 5: Deleting and reinstalling the application

Other times, app- or software-related problems might stop the application from working effectively. Thus, it’ll need a deletion and re-installation. 

Uninstallation process

(Uninstallation process)


  • Go to your home screen and find the Starlink application icon.
  • Long-press the icon. If the options of Remove or Uninstall pop up, tap on them.
  • If you have an Android, drag the application’s icon to the phone’s trash bin.
  • For re-installation, go to the App Store or Play Store.
  • Then, look for the Starlink app in the search bar and download it.
  • Once done, enter your credentials to gain access to your account.

Step 6: Use a different device 

Using another device often confirms if it’s your Starlink system with an issue or your mobile device.


  • Have your table or extra phone ready and link it to WiFi.
  • Then, install the Starlink application and sign into your account.
  • Proceed to the router settings, then update your configuration.

If you still experience the same issue, your router or Starlink app could now be the culprit. 

Step 7: Using the Starlink web

Starlink has a web version of its app accessible via online browsing. If you need internet access, employ an Ethernet cable to establish a wired connection with your router or connect the gadget to WiFi.

Ethernet cables

(Ethernet cables)


  • Get your device (computer, tablet, phone, whichever works for you).
  • Use an ethernet cable or link the device to Wi-Fi for internet access.
  • Go to the web browser and type in the URL address bar. Likewise, you can browse
  • The page that follows should be a Starlink panel.
  • Use your password and Starlink ID to sign in to the account.
  • Once in, update the app’s configuration. 


Now that we have reached the end of our post, we hope that you have been able to update your Starlink configuration. 

However, if the problem persists, contact the Starlink support center since the issue may now be malfunctioning equipment. 

You may also visit our blog page for quick fixes and guides when using Starlink.